# Insights Insights ## What we’re learning. What it means for you. Referral management is changing fast. Here's what the data, the research, and the practices on our network are telling us about what works — and what doesn't. ![Feature Post image of nurse with tablet in front of graphic elements](https://leadingreach.com/wp-content/uploads/2026/06/Insights-Featured-Post-Placeholder-5.png) Featured Post ## LeadingReach Is Ready. So Is the Network. Published on June 18, 2026 LeadingReach Launches LeadingReach 2.0 and Announces the Acquisition of iNaira Healthcare Technologies... [Read More](https://leadingreach.com/news/leadingreach-is-ready-so-is-the-network) ## Latest Content View all Press Releases Customer Stories Blog In the News [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### LeadingReach Is Ready. So Is the Network. LeadingReach Launches LeadingReach 2.0 and Announces the Acquisition of iNaira Healthcare Technologies AUSTIN, Texas, June 18, 2026 — Value-based care now governs nearly half of all U.S. healthcare payments, and the pressure on healthcare organizations to coordinate care efficiently, close referral loops, and prove their networks are working has never been greater. LeadingReach has spent ](https://leadingreach.com/news/leadingreach-is-ready-so-is-the-network/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/Customer-Story-V1.svg) Customer Stories ### Fort Worth Oral Surgery Fort Worth Oral Surgery Bringing the Whole Referral Community Along How Fort Worth Oral Surgery traded fax-and-phone friction for one secure channel its referring partners actually asked for. The Challenge: a single busy fax line standing between patients and care For a practice that is almost entirely referral-based, the referral process is the business. At ](https://leadingreach.com/resource/customer-stories/fort-worth-oral-surgery/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/Customer-Story-V1.svg) Customer Stories ### Nashville Skin Nashville Skin One Call Wasn’t Enough How Nashville Skin replaced a best-guess referral process with one built on accountability and tripled its scheduling rate The Challenge: A one-call referral system with no follow-up and no accountability Nashville Skin had built a strong reputation in the Nashville area since 2005. With nationally regarded dermatologists and schedules ](https://leadingreach.com/resource/customer-stories/nashville-skin/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/Insights-Featured-Post-Placeholder-V1-1-1.svg) Blog ### What Purpose-Built Referral Management Actually Looks Like Part 2 of 2: When you stop managing referrals in your EHR and start managing them on an intelligent referral platform built for the job In Part 1, we looked at why referral leakage happens and why it’s so hard to see from inside most practices. Referrals get sent. Then they go quiet. And somewhere ](https://leadingreach.com/blog/what-purpose-built-referral-management-actually-looks-like/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/Insights-Featured-Post-Placeholder-V1-1-1.svg) Blog ### Why Your EHR Isn’t Solving Your Referral Problem Part 1 of 2: The leakage most specialty practices never see coming We’ve all been that patient. You leave your primary care appointment with a referral and a vague sense of what comes next. Someone is supposed to call you. You wait a few days, then a week. Eventually you either pick up the phone ](https://leadingreach.com/blog/why-your-ehr-isnt-solving-your-referral-problem/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### LeadingReach announces strategic partnership with Medmo to add 15,000+ imaging centers to healthcare’s largest connected referral network Austin, TX: LeadingReach, healthcare’s largest connected referral network, is excited to announce its partnership with Medmo, a comprehensive medical imaging solution that streamlines the entire imaging order process. The partnership aims to further support value based care models for preventative imaging care and improve patient experiences through modernized processes and concierge level services. Providing quality ](https://leadingreach.com/news/medmo-partnership/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/Insights-Featured-Post-Placeholder-V1-1-1.svg) Blog ### RTA: A Metric for Value-Based Care How a high “Referral-to-Appointment” benefits everyone by scheduling patients and supporting the current and future healthcare ecosystems. About the Author:Curtis Gattis is the CEO and co-founder of LeadingReach. With 20 years of experience conceptualizing new products, bringing them to market and scaling software companies, Gattis brings a unique perspective to the healthcare industry. When speaking with ](https://leadingreach.com/blog/what-is-rta/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### ChenMed Taps LeadingReach Referral Network to Further Improve Patient Access to High Quality Specialty Providers ChenMed’s innovative VIP care model now includes access to best-in-class referral management technology and connected referral network of over 40,000 organizations. Austin, TX: LeadingReach, healthcare’s connected referral network, announced today that ChenMed, one of the largest senior-focused primary care providers in the United States, and leading health and well-being company has joined The LeadingReach Network ](https://leadingreach.com/news/chenmed-taps-leadingreach-to-improve-patient-access-to-specialty-providers/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### Prominence Health Plan Leverages LeadingReach for Referral Management and Patient Care Coordination RENO, NV (Aug. 2, 2023) — Prominence Health Plan is pleased to announce its partnership with LeadingReach, healthcare’s connected referral network and technology platform. By using LeadingReach as the foundation of its referral management efforts, Prominence Health Plan furthers its commitment to connect medical providers, specialists, and care coordinators to deliver high-quality care and improve ](https://leadingreach.com/news/prominence-health-plan-leverages-leadingreach-for-referral-management-and-patient-care-coordination/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### Southwestern Health Resources Chooses LeadingReach for Comprehensive Referral Management and Connectivity with North Texas Medical Community Thousands of providers in North Texas are now connected to the high-performing ACO. LeadingReach, healthcare’s connected referral network, announced today that Southwestern Health Resources (SWHR), has chosen LeadingReach as their referral management platform for sending and receiving referrals. By using LeadingReach as the foundation of their referral management efforts, SWHR furthers their commitment to connect ](https://leadingreach.com/news/southwestern-health-resources-chooses-leadingreach-for-comprehensive-referral-management-and-connectivity-with-north-texas-medical-community/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Introduces Analytics Tool to Help Healthcare Organizations Turn Data Into Actionable Insights for Improved Care Delivery LeadingReach Analytics unlocks valuable network utilization data that allows organizations to improve patient outcomes, reduce costs, and optimize overall performance AUSTIN, Texas–(BUSINESS WIRE)–LeadingReach, Healthcare’s Connected Network, today announces LeadingReach Analytics, a data visualization tool that unlocks a new set of key care coordination throughput metrics for value based organizations, specialty practices, ancillary services and health systems. ](https://leadingreach.com/news/leadingreach-introduces-analytics-tool/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Empowers Central Ohio Primary Care to Bolster Patient Care and Revenues In a case study with the largest physician owned primary care group in the U.S., LeadingReach showcases how leveraging referral data and analytics amplifies provider and patient outcomes AUSTIN, Texas–(BUSINESS WIRE)–LeadingReach, healthcare’s connected network, today announced the publication of its case study, “Empowerment Through Data: How the Largest Physician Owned Primary Care Group in the ](https://leadingreach.com/news/leadingreach-empowers-central-ohio-primary-care-to-bolster-patient-care-and-revenues/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Releases New Case Study Analyzing How Collaborative Care Coordination Addresses Social Determinants of Health Challenges South Texas Physicians Alliance created a successful disease management program leveraging LeadingReach care coordination technology to connect an expansive network of support for its chronically ill patient populations LeadingReach, Healthcare’s Communication Network, today announced the publication of its case study, “Solving Social Determinants of Health Challenges with Collaborative Care Coordination,” examining how South Texas Physicians ](https://leadingreach.com/news/leadingreach-releases-new-case-study-analyzing-how-collaborative-care-coordination-addresses-social-determinants-of-health-challenges/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Expands Partnership with agilon health to New Market LeadingReach’s technology improves communication and care coordination for agilon’s physician partner groups LeadingReach first worked with Central Ohio Primary Care (COPC) in Columbus and has now expanded to include Pioneer Physicians Network in Akron – representing more than 300 independent primary care providers in total. LeadingReach technology already connects thousands of specialty physicians in the ](https://leadingreach.com/news/leadingreach-expands-partnership-with-agilon-health-to-new-market/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### South Texas Physician Alliance Leverages LeadingReach to Connect Large Regional Healthcare Ecosystem LeadingReach helps bring IPA closer to its goal of community wide care coordination across a vast geographic area to improve patient health outcomes AUSTIN, Texas–(BUSINESS WIRE)–LeadingReach, the nation’s largest healthcare communication network, today announced thatSouth Texas Physicians Alliance (STPA), a large independent physician association in southern Texas, has selected LeadingReach to be the platform of choice ](https://leadingreach.com/news/south-texas-physician-alliance-leverages-leadingreach-to-connect-large-regional-healthcare-ecosystem/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### LeadingReach Launches Healthcare’s First Fully Integrated CRM for Physician Liaisons and Marketing Teams OutReach CRM helps physician liaisons and marketing teams grow referral volume and connect with their provider network using insights from real-time referral data captured in LeadingReach Austin, Texas (March 23, 2021) — LeadingReach, the nation’s largest healthcare communication network, has announced the launch of its newest product, OutReach CRM, the first CRM built exclusively for ](https://leadingreach.com/news/leadingreach-launches-healthcares-first-fully-integrated-crm-for-physician-liaisons-and-marketing-teams/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LR Storytellers Volume 1: San Antonio Pediatric Development Services LR Storytellers is a series of reflections from our team behind our customer’s success story. It’s an opportunity for our team to share their own experience with our customers and what it was like bringing them onto the LeadingReach Network. by Clint Smith Co-Founder and Chief Strategy Officer Just over 8 years ago, I started ](https://leadingreach.com/news/lr-storytellers-volume-1-san-antonio-pediatric-development-services/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Launches New Features For Patient Pipeline Management The newest version of LeadingReach Patient Pipeline Management (PPM) expands on our promise to help bring some of the best functionality from CRM platforms to the healthcare industry. With our latest release, we have introduced new tasking and tagging features designed to help further improve coordination and communication for all LeadingReach users. Using referral-level tasking ](https://leadingreach.com/news/leadingreach-launches-new-features-for-patient-pipeline-management/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) News ### LeadingReach Here to Support Healthcare in Response to COVID-19 With the latest developments in the global spread of the novel coronavirus (COVID-19), no one is feeling the burden of this pandemic more than those working in healthcare. We want to take a brief moment to say thank you to all our amazing colleagues in healthcare for their commitment to serving their communities and helping ](https://leadingreach.com/news/leadingreach-here-to-support-healthcare-in-response-to-covid-19/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### LeadingReach Expands Leadership Team to Support Unique Approach to Solving Healthcare’s Interoperability Challenge Engineering, product, business development and marketing executives bring wealth of healthcare and CRM expertise to bolster LeadingReach network growth, support scalability and drive more value for customers Austin, TX, February 5, 2020–LeadingReach, a leading provider of care coordination and healthcare communication technology, today announced five new hires, including four top additions to the executive leadership ](https://leadingreach.com/news/leadingreach-expands-leadership-team-to-support-unique-approach-to-solving-healthcares-interoperability-challenge/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) In the News ### How one ACO saved $55 million in 3 years with care coordination tech The new technology enabled Catalyst Health Network to achieve all of its care management goals and create a fully connected information highway, its president says. Dallas-based Catalyst Health Network is a clinically integrated network of 650 independent primary care providers and 85 care team members spread across 220 office locations. Its goal has always been ](https://leadingreach.com/news/how-one-aco-saved-55-million-in-3-years-with-care-coordination-tech/) [ ![](https://leadingreach.com/wp-content/uploads/2026/06/PR-V1-2.svg) Press Releases ### LeadingReach Network Achieves Critical Mass; Delivers Innovative Solution for Healthcare Interoperability and Blueprint for Value Based Care Digital healthcare network enables 17 million digital care communications to date, across more than 27,000 healthcare organizations committed to reducing cost and improving care coordination Austin, TX, November 20, 2019 — With a unique approach to addressing some of healthcare’s biggest challenges, Austin, TX based LeadingReach has built the largest healthcare communication network in the ](https://leadingreach.com/news/leadingreach-network-achieves-critical-mass-delivers-innovative-solution-healthcare-interoperability-blueprint-value-based-care/) View More ## The practices winning on referrals aren't guessing. Are you? The practices on LeadingReach aren't smarter than yours. They just know where their referrals are going, which ones are converting, and where patients are slipping through. **Most customers reach ROI in 90 days. We'll show you the math before you** **sign anything.** [Schedule a Demo](https://leadingreach.com/demo/) [Join the Network](https://leadingreach.com/sign-up/) Plans scale with your practice—from free network access to full referral intelligence. [See Pricing](https://leadingreach.com/pricing/)