WellMed + LeadingReach Unite to Enhance Specialty Care Coordination
We are excited to announce that WellMed and LeadingReach have formed a strategic partnership to enhance the coordination of patient care and management of referrals.
Over 15,000+ WellMed Contracted & Affiliated Primary Care Providers will utilize the LeadingReach platform to send all specialty referrals. This transition has already begun and will continue through early 2025.
We encourage you to sign up for your account and attend a brief training session!
Frequently Asked Questions
In order to provide quick and clear answers to the most important frequently asked questions, we’ve compiled a list related to WellMed’s referral process changes.
An Important Announcement Regarding the WellMed Referral Waiver
As the Public Health Emergency referral waiver was lifted in 2023, WellMed opted to extend the waiver through 9/30/24.
Effective 10/1/2024, all Primary Care Providers (PCP) who manage any WellMed patient should begin to issue referrals for specialty care.
Click the link below to the read the rest of this important announcement.
A Message from WellMed
Read an important message from WellMed leaders on the power of this joint venture and how specialty care referrals are now being better managed.
Training Sessions
| OCTOBER 2024 | |||
| Topic | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
| LeadingReach Specialist Referrals Training | |||
What is LeadingReach?
LeadingReach is a HIPAA-secure, web-based platform that combines the largest connected provider community in healthcare with clinical workflow management tools, secure team-based chat, and document exchange. This empowers care coordination teams to track patient journeys, communicate more effectively, and increase overall network utilization regardless of EHR.
Interested in learning more?
Referral Metrics That Matter
The scorecard was created to ensure actionable data can be easily extracted and presented on patient scheduling and appointment conversion performance. It serves as the foundation for data-driven collaboration and shows the success and growth opportunities of an organization’s referral management efforts.
Unlock Your Specialty Provider Scorecard →
Referral to Response Ratio (RTR):
The percentage of referrals that have been moved out of “new” status in relation to the total number of referrals sent
Average Hours to Response:
The average time measured in hours from when a referral is sent to when a response is received
Referral to Appointment Ratio (RTA):
The percentage of patients who scheduled an appointment in relation to the total number of referrals
Average Days to Scheduled:
The average time measured in days from the date the referral was sent to when it’s moved to scheduled
Average Days to Appointment:
The average time measured in days from the date the referral was sent to the date of the scheduled appointment
Benefits for Participating Specialty Partners
Enhanced Care Coordination
High quality healthcare starts with a collaborative care plan. Coordinating with the patient’s entire care team gives each provider the insight needed to ensure the patient gets the care they deserve in a timely manner.
Securely Communicate with Referring Offices
Send and receive HIPAA-secure messages and file attachments with referring offices to improve care coordination and the patient experience. “Close the care loop” by providing status updates and streamlining communication with offices and patients during the referral process.
Reduce Referral Leakage and Establish Your RTA
Manage all referrals in a single dashboard with LeadingReach to establish your practice’s referral-to-appointment ratio. Gain valuable insight through real-time reports identifying referral trends, appointment leakage, and workflow throughput metrics.
Join over 40,000 other healthcare organizations on the LeadingReach Network
