Training Sessions

Link to Register
Training Title 1
August 21, 2024
7:30am CST
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Training Title 2
August 23, 2024
12:00pm CST
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What is LeadingReach?

LeadingReach is a HIPAA-secure, web-based platform that combines the largest connected provider community in healthcare with clinical workflow management tools, secure team-based chat, and document exchange. This empowers care coordination teams to track patient journeys, communicate more effectively, and increase overall network utilization regardless of EHR.

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what is lr diagram

Referral Metrics That Matter

The scorecard was created to ensure actionable data can be easily extracted and presented on patient scheduling and appointment conversion performance. It serves as the foundation for data-driven collaboration and shows the success and growth opportunities of an organization’s referral management efforts.

Unlock Your Specialty Provider Scorecard →

Referral to Response Ratio (RTR):

The percentage of referrals that have been moved out of “new” status in relation to the total number of referrals sent

Average Hours to Response:

The average time measured in hours from when a referral is sent to when a response is received

Referral to Appointment Ratio (RTA):

The percentage of patients who scheduled an appointment in relation to the total number of referrals

Average Days to Scheduled:

The average time measured in days from the date the referral was sent to when it’s moved to scheduled

Average Days to Appointment:

The average time measured in days from the date the referral was sent to the date of the scheduled appointment

Benefits for Participating Specialty Partners

Enhanced Care Coordination

High quality healthcare starts with a collaborative care plan. Coordinating with the patient’s entire care team gives each provider the insight needed to ensure the patient gets the care they deserve in a timely manner.


Securely Communicate with Referring Offices

Send and receive HIPAA-secure messages and file attachments with referring offices to improve care coordination and the patient experience. “Close the care loop” by providing status updates and streamlining communication with offices and patients during the referral process.

Reduce Referral Leakage and Establish Your RTA

Manage all referrals in a single dashboard with LeadingReach to establish your practice’s referral-to-appointment ratio. Gain valuable insight through real-time reports identifying referral trends, appointment leakage, and workflow throughput metrics.

Join over 40,000 other healthcare organizations on the LeadingReach Network

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