Define a New Set of Throughput Metrics

Referral to Response Ratio (RTR):

The percentage of referrals that have been moved out of “new” status in relation to the total number of referrals sent

Average Hours to Response:

The average time measured in hours from when a referral is sent to when a response is received

Referral to Appointment Ratio (RTA):

The percentage of patients who scheduled an appointment in relation to the total number of referrals

Average Days to Scheduled:

The average time measured in days from the date the referral was sent to when it’s moved to scheduled

Average Days to Appointment:

The average time measured in days from the date the referral was sent to the date of the scheduled appointment

Features

A New Set of Healthcare KPIs Track each step of the care coordination process and measure against goals and historical trends

Provider Scorecards Send personalized progress reports of care coordination success to each provider in your network

Network Utilization Reports Identify network leakage and create custom decision support guidelines to keep patients in network

Consultative Data Analysis Implement best practices and industry benchmarks from our dedicated team with decades of healthcare operations experience

LeadingReach Analytics quickly became a critical component of our strategic decision making. The value we gain from analyzing our referral activity and network utilization allows us to continually improve our workflow and collaboration with other providers.

Ed Helvig, Patient Access Manager at Central Ohio Primary Care

It’s Easy to Get Started

See how LeadingReach is a must-have for Accountable Care Organizations and Clinically Integrated Networks to improve both communication and your bottom line.