Helping Healthcare Unlock Referral Data
for optimal performance and care delivery
Define a New Set of Throughput Metrics
Referral to Response Ratio (RTR):
The percentage of referrals that have been moved out of “new” status in relation to the total number of referrals sent
Average Hours to Response:
The average time measured in hours from when a referral is sent to when a response is received
Referral to Appointment Ratio (RTA):
The percentage of patients who scheduled an appointment in relation to the total number of referrals
Average Days to Scheduled:
The average time measured in days from the date the referral was sent to when it’s moved to scheduled
Average Days to Appointment:
The average time measured in days from the date the referral was sent to the date of the scheduled appointment
Holly Searcy, Director of Operations at HeartPlace
What’s New in LeadingReach Analytics?
To see how LeadingReach Analytics continues to evolve, click the link below to view our quarterly release notes.