We told you our first formal Partner Program announcement was coming this August, and that it would bring AI-powered follow-up outreach to primary care. This is it: Rivvi.
If you run a practice, you already know the problem. A referral goes out and nobody hears back on whether the specialist picked it up or the patient was seen. Refills sit in a queue past when they should have gone out. A patient misses their wellness visit and no one has time to call and get them back on the calendar. It’s not that your staff doesn’t care. There just aren’t enough hours to get to every call.
Rivvi is an AI calling platform built specifically for primary care. It follows up with specialty offices on referrals, calls patients directly for the high-volume outreach that piles up, and only hands a call back to your team when it genuinely needs a human. It escalates anything it can’t resolve.
The calls Rivvi can help you with
- Referral follow-ups and status close-outs: Confirming the specialty office received the referral, checking whether the patient was seen, and bringing the notes back.
- Medication adherence: Catching patients before they fall off a refill.
- Care-gap and Annual Wellness Visit outreach: Getting patients back on the calendar.
- Program enrollment: Getting patients enrolled in programs they qualify for (e.g., Chronic Care Management, Advanced Primary Care Management, and Remote Patient Monitoring).
- Inbound calls, transitional care management follow-up, and no-show recovery: Handling the calls that pile up when the phones don’t stop ringing.
Why we brought Rivvi into the Network
This is what the Partner Program is for. Your practice already runs on LeadingReach, which means we can see where the gaps are: the referral nobody heard back on, the refill that’s overdue, the patient who fell through. Rivvi picks up right where that visibility leaves off, and actually makes the call.
“Referrals have always been a black hole. You send a patient out and just hope someone follows up. LeadingReach digitizes this experience for increased visibility, Rivvi adds a layer of agentic calling to this experience to help make sure patients are getting the care they need.”
— Curtis Gattis, Co-Founder and CEO, LeadingReach
Want to hear it in action?
Nothing explains Rivvi faster than hearing an actual call. Ask us for a sample recording. Most people know within 30 seconds whether it’s a fit.
Listen to a Live Call →
What’s next
Rivvi is live now for primary care physician practices on LeadingReach. If you want to know whether it fits your practice, reach out and we’ll talk it through with you directly.
This is just the first of a few partners we’re bringing into the Network this year. We’ll keep introducing them the same way: what problem they solve, why we trust them, and what it means for you.