Televero Behavioral Heath + LeadingReach: An Unstoppable Force for Better Referral Management
Televero Behavioral Health is using LeadingReach to create outstanding patient care experiences through better care coordination and communication. In addition to meaningful time savings and operational efficiencies, Televero Health takes pride in ensuring comprehensive mental health support and access for all of its patients.
The Challenge
A rising number of patients experiencing anxiety, depression & other behavioral and mental health conditions
Limited access to
in-network behavioral health providers causing long wait times and poor patient outcomes
The Solution
Serving and operating as a truly connected system, patient care coordination and access to Televero’s providers and services has never been more streamlined.
By leveraging LeadingReach, practices can seamlessly refer patients, unlocking:
- Faster access to virtual behavioral health providers
- Real-time referral tracking for better coordination
- Improved communication between PCPs and mental health professionals
- Identification of high-need patients prescribing CII medications, ensuring timely behavioral health support
- Specialized geriatric care for older adults dealing with cognitive decline, depression, and medication management challenges
- Pediatric behavioral health services addressing ADHD, anxiety, and developmental concerns, ensuring early intervention and continuity of care
The Results
The referral turnaround time reduced from 3+ weeks to under 5 days
The percentage of referred patients that attended their first session
The percentage of referring providers that saw improved care workflows
PHQ-9 and GAD-7 score improvements between intake and assessment
A positive geriatric impact, including improved medication adherence
An increase in early diagnosis and treatment success for pediatrics
A Collaborative Front
Through the LeadingReach and Televero Behavioral Health partnership, primary care practices can successfully enhance behavioral health access, leading to better patient outcomes, improved physician efficiency, and streamlined referral management.
By expanding services tailored to both geriatric and pediatric populations, Televero Health ensures comprehensive mental health support across all age groups, improving long-term health outcomes.
What is LeadingReach?
LeadingReach is a HIPAA-secure, web-based platform that combines the largest connected provider community in healthcare with clinical workflow management tools, secure team-based chat, and document exchange. This empowers care coordination teams to track patient journeys, communicate more effectively, and increase overall network utilization regardless of EHR.
Organize Your Referrals in a Single View
Track, manage and filter all your sent referrals under one easy-to-use view. Keep track of which referrals have been accepted and scheduled for appointments, with the referred-to provider closing the loop on a patient’s transition of care.
Some FAQs
LeadingReach offers flexible plans (including a free version) to accommodate the needs of any healthcare organization. For more information on pricing and access levels, please visit our pricing page here.
LeadingReach will have no impact on the physician work process. It will create efficiencies for your staff and will extend our collective ability to create enhanced coordination of care. This web-based tool will connect all of our referral partners in an online setting, eliminating the need to manually print and fax referral orders that will help ensure better care coordination for PT Solutions patients.
It’s best to schedule a quick overview where we can go into more details with you 1-on-1.
You can also email us at [email protected] or call us at 1-866-656-4410 for more information.