Give Your Patients the Experience They Deserve
Why do we get better customer service at a coffee shop than at the doctor’s office?
Pre-Appointment: Help patients show up on time and ready for appointments
Set the stage for a better patient experience and more positive outcomes by delivering critical pre-appointment information such as appointment reminders, driving directions, and pre-appointment forms.
Patient Education: Drive patient compliance and increase health literacy to improve patient outcomes
Keep patients engaged and active in their healthcare by customizing your content library to deliver critical patient education materials after appointments. Then, easily track patient engagement to ensure more positive health outcomes.
Valerie Castro, MA, RD, LD at Bariatric Surgery Program Dietitian Coordinator
Patient Satisfaction and Social Media: Improve online reputation by delivering patient satisfaction surveys and social media review request.
Easily facilitate feedback to ensure a positive patient experience, resulting in more revenue from increased customer loyalty and patient-to-patient referrals.