Patient Pipeline Management Made Easy
Maximize your Referral-to-Appointment ratio by tracking and managing referral leakage while minimizing appointment cancellations and no shows.
Do you know your Referral-to-Appointment ratio?
Number of appointments scheduled / Number of referrals received = Referral-to-Appointment Ratio (RTA%)
Customize Clinical Workflow and Process
Easily customize clinical workflows with referral tags and custom statuses to ensure patients are moving through the pipeline and getting the care they need. Help identify bottlenecks and view real-time referral-to-appointment ratio reports with functional workflow tools.
View Key Metrics in Real-Time from a Single Dashboard
Easily manage all inbound and outbound referrals in a single dashboard. Our platform lets you search and manage referrals in seconds and pull data reports on demand.
measurable gains in workflow compliance and efficiency, as well as increasing our Referral to Appointment ratio and overall referral revenue.”
Daniel Soteldo, Practice Manager at Westgate Skin & Cancer
Securely Communicate with Referring Offices
Send and receive HIPAA-secure messages and file attachments with referring offices to improve care coordination and the patient experience. Use our secure chat tool to close the care loop by providing status updates and streamlining communication with offices and patients during the referral process.
Use Referral Data to Improve Marketing Efforts
LeadingReach Patient Pipeline Management (PPM) allows you to bridge the gap between scheduling and marketing teams, so you can build stronger relationships, increase referral volumes, and eliminate miscommunication between offices, and patients.