ChenMed Selects LeadingReach as Referral Management Platform for Specialty Care Referrals
As a preferred specialty care provider for ChenMed in North Carolina, you are invited to join the LeadingReach Network for receiving and managing new patient referrals. LeadingReach creates a better patient experience through improved communication and care coordination with your office while allowing patients to be scheduled in a timely manner and the loop to be closed on all appointments.
With your LeadingReach account you can track all of your incoming referrals in a single, easy to use dashboard and measure performance with your Speciality Provider Scorecard that tracks appointment conversion rates and key throughput metrics for all referrals.
A message from ChenMed
“Our primary goal is to provide VIP coordinated care to our patients. In support of this goal, ChenMed will begin using the LeadingReach platform to send and coordinate referrals.
Our partnership with LeadingReach is one piece of a larger effort to improve the efficiency and effectiveness of our referral processes and improve coordination of care overall. We are also:
- Centralizing referral scheduling through a Central Referral Team that is integrated with our clinical systems to provide one seamless communication process for our patients and provider partners.
- Creating a network of specialists who provide the best access for our patients and communication with the referring providers.”
Points of Contact
For more information on this initiative in North Carolina, please contact:
Amy Hernandez | [email protected] |
What is LeadingReach?
LeadingReach is a HIPAA-secure, web-based platform that combines the largest connected provider community in healthcare with clinical workflow management tools, secure team-based chat, and document exchange. This empowers care coordination teams to track patient journeys, communicate more effectively, and increase overall network utilization regardless of EHR.
Benefits for Participating Specialty Partners
Enhanced Care Coordination
High quality healthcare starts with a collaborative care plan. Coordinating with the patient’s entire care team gives each provider the insight needed to ensure the patient gets the care they deserve in a timely manner.
Securely Communicate with Referring Offices
Send and receive HIPAA-secure messages and file attachments with referring offices to improve care coordination and the patient experience. “Close the care loop” by providing status updates and streamlining communication with offices and patients during the referral process.
Reduce Referral Leakage and Establish Your RTA
Manage all referrals in a single dashboard with LeadingReach to establish your practice’s referral-to-appointment ratio. Gain valuable insight through real-time reports identifying referral trends, appointment leakage, and workflow throughput metrics.
Join over 40,000 other healthcare organizations on the LeadingReach Network
Some FAQs
There is no cost for LeadingReach during the 90 day pilot. After 90 days, LeadingReach offers flexible plans (including a free version) to accommodate the needs of any healthcare organization. For more information visit: https://leadingreach.com/pricing
LeadingReach will have no impact on the physician work process. It will create efficiencies for your staff and it will extend our collective ability to create an enhanced coordination of care. This web-based tool will connect all of our referral partners in an online setting, eliminating the need to manually print and fax referral orders and will help ensure better coordination of care for ChenMed.
It’s best to schedule a quick overview where we can go into more details about the partnership with you 1-on-1.
For more info you can also email us at [email protected], call us at 1-866-656-4410 or chat with us by clicking the chat icon in the bottom right corner of this page.
Then you are all set! We will make new Connections to new referring providers on your behalf an no action is necessary from your end. If anyone from your team needs a Training Session you can register at any time here: https://leadingreach.com/training