How Value-Based Care Can Achieve Seamless Coordination and Communication

In this first of a two-part article series, Curtis Gattis, CEO and co-founder of LeadingReach, discusses how healthcare organizations participating in risk-based contracting or value-based financial and care delivery models are currently facing major challenges with integrating, managing and tracking care coordination and communication capabilities within provider networks.

Healthcare organizations participating in risk-based contracting or value-based financial and care delivery models are currently facing major challenges with integrating, managing and tracking care coordination and communication capabilities within provider networks. Poor coordination and communication not only cost the healthcare industry billions of dollars each year but also negatively impacts patient outcomes.

In the U.S., about 80% of all serious medical errors involve miscommunication during care transitions to different settings, which results in costly readmissions, missed appointments, medication errors and other preventable harm. It’s fair to say communication in healthcare is broken.

LeadingReach Launches Healthcare’s First Fully Integrated CRM for Physician Liaisons and Marketing Teams

OutReach CRM helps physician liaisons and marketing teams grow referral volume and connect with their provider network using insights from real-time referral data captured in LeadingReach Austin, Texas (March 23, 2021) — LeadingReach, the nation’s largest healthcare communication network, has announced the launch of its newest product, OutReach CRM, the first CRM built exclusively for … Read more

LR Storytellers Volume 1: San Antonio Pediatric Development Services

LR Storytellers is a series of reflections from our team behind our customer’s success story. It’s an opportunity for our team to share their own experience with our customers and what it was like bringing them onto the LeadingReach Network. by Clint Smith Co-Founder and Chief Strategy Officer Just over 8 years ago, I started … Read more

The Interoperability Battle: It’s Time to Explore New Solutions

Industry discussions about interoperability aren’t going to slow down any time soon, especially with HHS’ recently announced and finalized interoperability rules. Interoperability, or the ability of different HIT systems to access and exchange information fluidly, is a crucial component to providing better healthcare, especially as value-based care models continue to take center stage for provider organizations.

When patients transition from their primary care physician (PCP), to a specialist, hospital or rehab facility – their medical records should travel with them, or at the very least, be readily accessible along the way. In today’s world where technology is advanced enough to replace loss of limb or self-drive automobiles, this should be a given, right? But it’s still one of the industry’s biggest challenges – one that will never be solved by EHR giants, open APIs or government policies alone. To truly improve and enable the flow of data and communication in the system, we need to complement the HHS’ interoperability framework by overhauling our technological approach entirely.

The Importance of Tracking Patients During COVID-19

Community spread of COVID-19 in Texas has made primary care physicians the front lines in the fight against the virus, and North-Texas based Catalyst Health Network is working with Clinical Pathology Laboratories and LeadingReach to make testing efficient, safe, and effective. With a limited number of tests, locations, and protective equipment, providers are having to be absolutely sure patients need to be tested for the virus before sending them to a testing site, as they could be quickly overwhelmed by the public.

The three organizations have created a streamlined referral process for potential COVID-19 patients that will match patients with the most appropriate care setting, considering their insurance, location, and health needs. Catalyst also has a call center where patients can call in to get more information about the virus.

LeadingReach Launches New Features For Patient Pipeline Management

The newest version of LeadingReach Patient Pipeline Management (PPM) expands on our promise to help bring some of the best functionality from CRM platforms to the healthcare industry. With our latest release, we have introduced new tasking and tagging features designed to help further improve coordination and communication for all LeadingReach users. Using referral-level tasking … Read more

LeadingReach Here to Support Healthcare in Response to COVID-19

With the latest developments in the global spread of the novel coronavirus (COVID-19), no one is feeling the burden of this pandemic more than those working in healthcare. We want to take a brief moment to say thank you to all our amazing colleagues in healthcare for their commitment to serving their communities and helping … Read more

LeadingReach Expands Leadership Team to Support Unique Approach to Solving Healthcare’s Interoperability Challenge

Engineering, product, business development and marketing executives bring wealth of healthcare and CRM expertise to bolster LeadingReach network growth, support scalability and drive more value for customers Austin, TX, February 5, 2020–LeadingReach, a leading provider of care coordination and healthcare communication technology, today announced five new hires, including four top additions to the executive leadership … Read more

How Social Media Helped an Accountable Care Organization Save $50M

Coordination is key to the online retail industry. From the moment you click “order” on Amazon or, the retailer instantly starts packaging and mailing your item, providing you with each step the package takes until it reaches your doorstep.

The transparent and coordinated efforts taken by online retail companies have revolutionized the way we interact with everyday items. So, why haven’t we applied that same attention to our health?

“Amazon takes better care of our toothbrushes and toilet paper than we do human beings,” Christopher Crow, MD, recently said in a RevCycleIntelligence interview. “We’ve become numb to that even though we are dealing with the most precious things we have in our life, which is each other.”

Health Professional Radio Interview with LeadingReach CEO Curtis Gattis

Curtis Gattis, Co-founder and CEO of LeadingReach discusses the company’s low cost, high-value software solutions that empower healthcare professionals to ensure patients get the right care from the right providers faster, easier, and more cost-effectively than ever before.  From the largest health systems to independent offices LeadingReach helps care teams more effectively communicate with each other while monitoring and facilitating care transitions. The company also empowers patients with a better experience and access to happier, healthier lives.