LeadingReach Broadens Zephyr Functionality
Zephyr, powered by LeadingReach, allows PCPs to easily create, send and manage patient referrals.
The Zephyr platform allows end users to seamlessly choose a tiered provider, attach clinical documentation, and communicate bidirectionally with a curated specialist network.
To get started, claim your account below.
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Frequently Asked Questions
In order to provide quick and clear answers to the most important frequently asked questions, we’ve compiled a list related to WellMed’s referral process changes.
An Important Announcement Regarding the WellMed Referral Waiver
As the Public Health Emergency referral waiver was lifted in 2023, WellMed opted to extend the waiver through 9/30/24.
Effective 10/1/2024, all Primary Care Providers (PCP) who manage any WellMed patient should begin to issue referrals for specialty care.
Click the link below to the read the rest of this important announcement.
A Message from WellMed
Hear from WellMed leaders on the power of this joint venture for contracted & affiliated primary care providers.
Training Sessions
| MARCH 2025 | |||
| Topic | |||
| Zephyr PCP Create/Send Referrals Training | |||
| APRIL 2025 | |||
| Topic | |||
| Zephyr PCP Create/Send Referrals Training | |||
| Zephyr PCP Create/Send Referrals Training | |||
| Zephyr PCP Create/Send Referrals Training | |||
| Zephyr PCP Create/Send Referrals Training | |||
| Zephyr PCP Create/Send Referrals Training | |||
Supporting Documentation
How to Access
Zephyr to Send Referrals
Click here to download our print-ready one-pager that illustrates the steps needed to access Zephyr to send referrals.
How to Link Zephyr and LeadingReach Accounts
Click to here to download a step-by-step guide on linking your Zephyr and LeadingReach accounts together.
Benefits for Participating Primary Care Providers
Enhanced Care Coordination
High quality healthcare starts with a collaborative care plan. Coordinating with the patient’s entire care team gives each provider the insight needed to ensure the patient gets the care they deserve in a timely manner.
Securely Communicate with Referring Offices
Send and receive HIPAA-secure messages and file attachments with referring offices to improve care coordination and the patient experience. “Close the care loop” by providing status updates and streamlining communication with offices and patients during the referral process.
Reduce Referral Leakage and Establish Your RTA
Manage all referrals in a single dashboard with LeadingReach to establish your practice’s outbound referral-to-appointment ratio. Gain valuable insight through real-time reports identifying referral trends, appointment leakage, and workflow throughput metrics.
Frequently Asked Questions
Please follow the steps in the How to Obtain Zephyr Access section of this page.
LeadingReach is a separate platform with its own, secure login portal. The Zephyr Bridge will create a “link” between the two platforms.
You will log into LeadingReach when creating a link between your Zephyr and LeadingReach accounts. Once linked, you will not be required to log in when sending referrals or launching LeadingReach from Zephyr.
Each person who plans to send or view referrals in Zephyr will need a unique LeadingReach login.
You can use the same email address to login into both applications, but you will need a separate login for each application as they are treated independently.
Zephyr is expanding its offering to include specialist referrals. ePRG will continue to house a number of tools for WellMed Contracted and Affiliated Providers.
LeadingReach is the software company behind Zephyr and is a development partner with WellMed.
Like Zephyr, LeadingReach will be provided at no cost to WellMed Contracted & Affiliated PCPs*
*The contract with WellMed will not supersede an existing contract that the PCP may already have in place with LeadingReach*
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